Is there a particular order we have to follow of restaurants we visit during the event?
All of our tasting tours now follow the same format unless noted otherwise. Event participants are pre-assigned the first location to begin their tasting adventure, and we then suggest that they visit any of the participating restaurants in the clockwise direction after the first eatery that is assigned to them.
Can my friends or family be assigned the same starting location as me?
Yes, If you and your friends who have purchased their own tickets want to be assigned the same restaurant to start the tour, please email us at least 7 days in advance of the event date and let us know (include your order number, full name, your email address and phone number and note the other attendees name (s).
Is there a time limit at each restaurant?
You can stay as long or as little as you wish within the time frame of the event; of course keep in mind that others will want to visit the restaurants as well and that you will have other restaurants to visit yourself.
Is it crucial that I start when the event time begins?
You can start the tour anytime, however we do suggest that you arrive to your assigned location within the first half hour of the event so that you have ample time to visit all or as many of the participating restaurants that you wish during the tasting tour.
Do I have to purchase tickets in advance? Can I pay cash?
Tickets must be purchased in advance of the event. Please purchase your tickets as far in advance as you can. Tasting Plates tickets can only be purchased online through PayPal.
Can I get a refund or exchange my tickets?
Unfortunately, tickets are non-refundable but are fully transferable so please gift them to a fellow food loving friend!
What if I have dietary restrictions?
Due to the nature of our tasting tours and the participating restaurants, we cannot guarantee substitutions can be made for specific diets. We do however suggest that the participating restaurants offer a vegetarian offering if their dish is not vegetarian. It is up to the individual participating restaurant to provide a dietary tasting plate substitution if they so choose.
Do you offer discounted tickets for children?
We do not offer any discounted tickets for children. If you are bringing a child under the age of 3, and they will not be eating on the tour, you do not need to purchase a ticket for them. If your child is 3 years of age or older, you will need to purchase a ticket for them regardless if he/she will be participating in the tastings tour.
What is your Communicable Disease Plan (formerly COVID-19 Safety Plan)?
We will be developing our plan in accordance with the most up-to-date guidelines laid out by the local and provincial health authorities. Once that plan is updated, it will be shared with ticket holders in advance of the specific tour via email.
What will the regulations be like?
Our communicable disease plan will lay out all of our new regulations and health & safety protocols. We will share it by email to ticket buyers to be reviewed in advance of attending.
Will I need to bring a mask with me?
Masks are a personal choice, and are up to each person to wear if they feel like it, but mask wearing is not mandatory. At the time of the event, we ask everyone to follow the current recommendations advised by the local public health authority. We will share any updates with ticket buyers via email.
Do I need to prove I’ve been vaccinated?
We encourage everyone who is able to be vaccinated to do so for the health and safety of our communities. Please be advised however, that vaccine regulations or our internal policies around providing proof of vaccination may change by the time of the event. Providing a safe event environment for all of our stakeholders is our number one priority; we will share all updates with ticket holders via email.
For more information on BC’s Restart Plan, please visit: https://www2.gov.bc.ca/gov/content/covid-19/info/restart
Last updated: November 21, 2022