FAQ

Is there a particular order we have to follow of restaurants we visit during the event?

During a Tasting Plates event, participants can visit any of the participating restaurants as they wish after the first eatery that is assigned to them.

Is there a time limit at each restaurant?

You can stay as long or as little as you wish within the time frame of the event; of course keep in mind that others will want to visit the restaurants as well and that you will have other restaurants to visit yourself.

Is it crucial that I start when the event time begins?

You can start the tour anytime within our registration times (registration  times will be advised to all participants by email prior to attending each of our events). We do suggest you register as soon as you can so you can visit all or as many of the participating restaurants that you wish.

Do I have to purchase tickets in advance? Can I pay cash?

Tickets must be purchased in advance of the event. Please purchase your tickets as far in advance as you can. Tasting Plates tickets can only be purchased online through PayPal.

Can I get a refund or exchange my tickets?

Unfortunately, tickets are non-refundable but fully transferable so please gift them to a fellow food loving friend!

What if I have dietary restrictions?

Due to the nature of our tasting tours and the participating restaurants, we cannot guarantee substitutions can be made for specific diets. We do however suggest that the participating restaurants offer a vegetarian offering if their dish is not vegetarian. It is up to the individual participating restaurant to provide a dietary tasting plate substitution if they so choose.

Do you offer discounted tickets for children?

We do not offer any discounted tickets for children. If you are bringing a child under the age of 3, and they will not be eating on the tour, you do not need to purchase a ticket for them. If your child is 3 years of age or older, you will need to purchase a ticket for them regardless if he/she will be participating in the tastings tour.

What is your Communicable Disease Plan (formerly COVID-19 Safety Plan)?

We will be developing our plan in accordance with the most up-to-date guidelines laid out by the local and provincial health authorities. Once that plan is finalized, it will be available on our website and shared with ticket holders in advance via email.

What will the regulations be like?

Our communicable disease plan will lay out all of our new regulations and health & safety protocols. We will share it on our website and email it to ticket buyers to be reviewed in advance of attending.

Will I need to bring a mask with me?

As per the current Guidelines set by the BC Public Health Office (BC PHO), masks are recommended in indoor public settings for all people 12 and older who are not yet fully vaccinated.  We understand that some people may choose to continue to wear a mask after they’re fully vaccinated, and we will support them. At the time of the event, we ask everyone to follow the current recommendations advised by the local public health authority. We will share any updates on our website and with ticket buyers via email.

Do I need to prove I’ve been vaccinated?

We encourage everyone who is able to be vaccinated to do so for the health and safety of our communities. As per the current BC PHO Guidelines, we are not required to ask event-goers to provide proof of vaccination. Please be advised however, that vaccine regulations or our internal policies around providing proof of vaccination may change by the time of the event. Providing a safe event environment for all of our stakeholders is our number one priority; we will share all updates on our website and with ticket holders via email.

Are there any Covid health Questionnaires that we need to complete?

We will let our attendees know if any forms will be required to be completed prior to the event based on government mandates relating to events.

For more information on BC’s Restart Plan, please visit: https://www2.gov.bc.ca/gov/content/covid-19/info/restart

Last updated: July 21, 2021