FAQ

Self Guided Food Tours

Is there a particular order we have to follow of restaurants we visit during the event?

All of our tasting tours now follow the same format unless noted otherwise. Event participants are pre-assigned the first location to begin their tasting adventure, and we then suggest that they visit any of the participating restaurants in the clockwise direction after the first eatery that is assigned to them.

Can my friends or family be assigned the same starting location as me?

Yes, If you and your friends who have purchased their own tickets want to be assigned the same restaurant to start the tour, please email us at least 7 days in advance of the event date and let us know (include your order number, full name, your email address and phone number and note the other attendees name (s).

Is there a time limit at each restaurant?

You can stay as long or as little as you wish within the time frame of the event; of course keep in mind that others will want to visit the restaurants as well and that you will have other restaurants to visit yourself.

Is it crucial that I start when the event time begins?

You can start the tour anytime, however we do suggest that you arrive to your assigned location within the first half hour of the event so that you have ample time to visit all or as many of the participating restaurants that you wish during the tasting tour.

Do I have to purchase tickets in advance? Can I pay cash?

Tickets must be purchased in advance of the event.  Tickets can only be purchased online by credit card, debit card or PayPal, however you don’t need to have a PayPal account to make your payment. Paypal is our merchant gateway to process credit card payments, you click on Get tickets from the Eventbrite page, purchase the tickets you want to get, then go to checkout where you enter your credit card details, Paypal processes the payment and then you receive the tickets from Eventbrite.

Can I get a refund or exchange my tickets?

Refund Policy: We understand that plans can change, but please note that all ticket sales are final. While we can’t offer refunds, you’re more than welcome to transfer your ticket to another person if you find yourself unable to attend.

What if I have dietary restrictions?

Due to the nature of our tasting tours and the participating restaurants, we cannot guarantee substitutions can be made for specific diets. We do however suggest that the participating restaurants offer a vegetarian offering if their dish is not vegetarian. It is up to the individual participating restaurant to provide a dietary tasting plate substitution if they so choose. Vegan, gluten, soy, and not allergies are unable to be accommodated.

Can I get my tasting for takeout?

Our tasting tours are set-up for the food and drink tastings to be experienced at the restaurant; it is up to the individual restaurants and establishments if they wish to allow the tastings for takeout.

Do you offer discounted tickets for children?

We do not offer any discounted tickets for children. If you are bringing a child under the age of 3, and they will not be eating on the tour, you do not need to purchase a ticket for them. If your child is 3 years of age or older, you will need to purchase a ticket for them regardless if he/she will be participating in the tastings tour.

Do you offer any VIP Experiences for the tours?

We now offer VIP Experiences for many of our different tasting tours, look for the details on each of the event pages.

Last updated: July 2024